EarnLab

Trust Score

Mixed

Domain age: 10 years; online since 2015
Reviews: 826; customer reviews
Monthly visits: 793.8K; estimate
Games: —; covered

Summary

EarnLab is a Malta-registered rewards site where users earn Coins from surveys and offers and can also buy Credits for case-opening games. Accounts not logged into for two years are closed and all rewards are lost.

Good

Company name, Malta registration number and address published
Support by live chat and email

Watch out

Inactive accounts are closed after two years and all rewards are lost
No written explanation of offer hold periods or reversal reasons

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

Bans or penalties9 reviews · latest 30 Sept 2026
Scam or fraud claims2 reviews · latest 1 Oct 2026
Paid but not delivered1 review · latest 13 Sept 2026

Reputation

29/100

Customer review rating
Rating from Trustpilot reviews, weighted by volume source
25
Serious complaints, last 90 days
About 22.2% of reviews report a serious problem source
0
Answers negative reviews
Answered 95% of 170 negative reviews, avg 0.9 days source
100

Transparency

100/100

Company and jurisdiction
EarnLab Limited, registered in Malta under number C105654, registered office at Elite Business Centre, Trejqa ta' Box Box, Msida MSD1840. source
“This policy is issued by EarnLab Limited, a company incorporated under the laws of Malta, whose registered office is at Elite Business Centre, Trejqa ta' Box Box, Msida MSD1840, Malta, with a company registration number C105654.”
100
Ways to reach them
Support is available by live chat and by email (support@earnlab.com). source
“Chat with us or send us an email. Chat with us”
100

Buyer protection

20/100

Hold and reversal rules
No hold and reversal rules found in the site's terms, policies or help pages
20