K4G

Summary

Marketplace for game keys and software codes where K4G acts as a commercial agent for third-party suppliers. Unused K4G Balance funds expire after one year.

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

• Scam or fraud claims5 reviews · latest 29 Sept 2026
• Refund refused or delayed4 reviews · latest 28 Sept 2026

• Customer review rating

  Rating from Trustpilot reviews, weighted by volume source

  76

• Serious complaints, last 90 days

  About 7.4% of reviews report a serious problem source

  66

• Answers negative reviews

  Answered 100% of 808 negative reviews, avg 1.4 days source

  100

• Company and jurisdiction

  K4G LTD, incorporated in England and Wales under number 13138568, operating through a Cyprus branch at Agias Elenis 4, Michaelides Building, Nicosia (branch number AE3530). source

  “K4G LTD a company incorporated under the laws of England and Wales under the number: 13138568, acting through the registered branch in Cyprus, branch registered office address and place of business: Agias Elenis 4, MICHAELIDES BUILDING, Floor 1, Flat 104, 1060, Nicosia, Cyprus”

  100

• Ways to reach them

  Support is offered through 24/7 live chat and support tickets; the terms also list an email address and a postal address. source

  “Our Support Team is awaiting you via LiveChat and we are available FOR YOU 24/7! Simply click on the chat icon and tell us how we could help you :) Want to leave us a message? Create a ticket and we will get back to you as soon as possible.”

  100

• Invalid or revoked key policy

  If a complaint is accepted, the supplier replaces the product or, if that is impossible, refunds it within 72 hours; the supplier decides on the complaint. source

  “19.8 If your complaint will be accepted you will receive from Supplier a replacement of Product you ordered for a new one or if the replacement is impossible - a refund 72 hours since accepting your complaint.”

  100